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In the telecommunications industry, price is no longer the sole factor in purchasing decisions. Service quality plays a key role to all stakeholders and, particularly, in achieving consumer satisfaction. The measurement of Quality of Service (QoS) and Quality of Experience (QoE) is, however, becoming increasingly complex to obtain as quality can be compromised by various factors along the value chain such as with the network infrastructure, the devices and/or applications a consumer is using and other factors influencing a consumer's experience.
This course is aimed at providing guidance for developing table top simulation exercises which will help to test if NETPs and other national strategies for disaster preparedness and response are ready to be used when disasters strike.
This self-paced course aims to support national stakeholders in developing national Waste Electrical and Electronic Equipment (WEEE) policy and regulation. In addition to an introduction and overview, the course consists of the following four modules: 1) Waste Electrical and Electronic Equipment (WEEE), 2) Extended Producer Responsibility (EPR), 3) Financial Management, and 4) Government Stakeholder Groups and Interests.
With generous support from the Global Gateway initiative of the European Union, participation in this training programme is free of charge.
A follow-up to the introduction to e-waste policy, this course is a key resource for understanding EPR's foundation and requirements, aimed at assisting in the production of e-waste policy and regulation.
Across the 6 modules, you will review the fundamentals of e-waste management, learn about the elements and instruments in an EPR based e-waste management system, and additional considerations/best practices in developing an effective and equitable legislative framework.
This training aims to strengthen the capacity of countries to produce ICT indicators and statistics according to international standards and methodologies. It is intended to assist national statistical offices in collecting and compiling ICT statistics on the access and use to ICTs by households and individuals, by providing guidance on the collection, processing, evaluation and dissemination of ICT household statistics.
Broadband mapping combined with modern Geographic Information Systems (GIS) and its practical knowledge supports efficient identification of connectivity gaps, network planning to extend access to most critical places, and support to decision making based on evidence-based models. This training offers an introductory path to anyone interested in embarking on the exciting broadband mapping journey. Consisting of 5 modules, from the beginning GIS, data and demonstration of open source practical tools.
Wireless technology now drives the development and diversification of information and communication services for government, industry, and the public. In line with the rapid growth of many wireless services and applications, efficient management of radio spectrum has become more and more important for the socio-economic development of a country. The radio spectrum is a scarce natural resource and foundation for all the new mobile applications, and how efficiently use this crucial asset could decides the flourishment or languishment of new wireless service industries in a country.
A practical guide for universal access and service implementation, this toolkit offers analytical tools, examples, and templates to assist policy-makers, regulators, and fund administrators in designing, implementing, and financing digital technology and communication infrastructure programs.
This e-learning is based on the that sets out the systems and process requirements for ICT procurement in a way that supports the transition to circular and sustainable system solutions.